Barista Supervisor

Job Description:

Collaborate with the supervisor to ensure smooth daily operations, increase financial profitability, and direct employee progress. Showcase the Company's primary values of safety, honesty, integrity, diversity, inclusion, and respect.

Responsibilities:

• Empower your team to take ownership of customer issues and find creative solutions to exceed expectations
• Facilitate managers in attracting and selecting new candidates
• Instruct and guide employees to demonstrate proficiency in all customer service and operation procedures
• Verify that corporate regulations, store operable criteria, and procedures are reliably communicated and adhered to in a uniform manner
• Stay current with the latest Starbucks standards and provide training to the team as necessary
• Abiding by health, safety, and sanitation guidelines is crucial for the safety of consumers using the products
• It is important to follow the Duty Rosters to manage time and ensure all cleaning and operational tasks are completed daily
• Stay up-to-date with product trends and sales patterns to optimize stock levels and minimize waste
• Assist with the planning and coordination of kiosk staff schedules to meet the needs of the store and business
• Verify that all cash responsibilities and register operations are executed accurately and in a consistent manner
• Ascertain that the specified materials, supplies, and merchandise are acquired and stocked appropriately to meet customer needs
• Careful attention should also be paid to the presentation of the product information, with any technical terms or operational information being broken down in an easy-to-understand manner
• Submits reports with complete accuracy and within the designated timeframe
• Implementing Advanced Store Training: A Key to Improving Your Store's Profitability

• It is the mutual responsibility of store management and associates to manage common areas such as break rooms and training areas, in order to ensure that these spaces are welcoming and reflect the principles of Our People Are Great
• Direct and counsel direct reports in the execution of their work responsibilities; conduct appraisals of their job performance and give them productive feedback
• It is mandatory that the job holder can execute the necessary duties regardless of whether accommodations are needed or not

Qualifications:

MINIMUM

• The basic requirements for this role include a high school diploma or GED, plus one to two years of experience in customer service and six months of experience in a management position. Candidates who possess a combination of education and experience that is deemed acceptable may also be considered.
• To participate in certain activities, individuals must be at least 18 years old, or 19 in the state of Idaho
• Being able to pass a drug test is a prerequisite for individuals who wish to foster a professional career and work in fields that value fitness for duty, such as the military or law enforcement
• Proficiency to keep up with the brisk nature of a work environment
• The capacity to work on weekends in a recurring manner including the ability to work any available shift
• Accuracy/attention to detail
• The ability to prioritize tasks based on their level of importance is a valuable time-management skill
• Barista certification
• To operate within the parameters of federal and state laws, it is essential for businesses to acquire all necessary licenses and certificates

DESIRED

• It is critical for employees to be familiar with company policies and procedures, particularly when dealing with customers or clients
• Related experience

About Us:

With over 28 unique brand names, we remain committed to catering to a broad spectrum of consumer preferences, using each brand to provide unique experiences and exceptional quality. Through this intense focus on the customer, we continue to drive innovation and growth, remaining the national leader in grocery retail.

We have our staff at the center of our approach and therefore we offer them all the resources they require to thrive and succeed both in their personal and professional life.

Whether you're seeking a shift in your work schedule or a brand new career path, we have fresh opportunities available at Kroger. Apply now and join our family!