Animal Care Specialist

Job Description:

Time management and multitasking skills are essential for a Animal Care Specialist, as this role involves managing multiple tasks simultaneously

• Category: Stores
• Schedule: Part_time

Deliver an unparalleled experience to guests by utilizing your acquired skills and knowledge.

Provide courteous and efficient support to all PETCO clients and their pets by understanding their needs and sharing insightful product information so as to recommend suitable merchandise and services.

- Keep up with pet-related services and fees in your vicinity, such as doggy events, cat shows, lodging establishments that allow pets, and similar offerings.

Show sincere concern for the welfare of animals and consistently uphold ethical principles in the workplace.

In order to engage with customers about the latest products and services, it is essential to have knowledge about their benefits and features.

Professionally and gracefully address customer concerns regarding products, services and pricing via phone.

Uphold a culture of tolerance and respect, where differences are respected and taken into account for betterment of the team.

Discover your ideal pet from our array of adoption events. We believe in our Think Adoption First approach, which means that we consider the pet's well-being and ongoing care as our priority as we seek to find it a permanent home.

Get to know your team's proficiencies and capacity to deliver guest satisfaction and connect potential clients with the appropriate partner that can meet their respective needs efficiently.

Keep a close eye on the latest promotional offers and distinct services.

Guarantee that your pet is ready for any season by staying updated on their seasonal training requirements, like preventing pests, ensuring summer safety, and taking advantage of limited-time holiday promotions.

Fulfill additional duties and unique missions as assigned.

Evaluate guest queries and refer them to the Leader on Duty, if needed.

In this capacity, you may need to perform activities such as lifting, bending, and standing for prolonged periods, with occasional loads weighing up to 50 pounds.

Engage with guests: The utilization of selling behaviors also encourages employees to actively engage with guests, creating a welcoming and informative environment for all.

Protecting the welfare of our visitors, team members, and animal companions is paramount. Our training programs provide you with the knowledge and resources to contribute to a safe environment.

Working together effectively is key to fostering a culture that prioritizes the health and wellness of animals.

Enrich your career by participating in developmental programs that will help you to increase your knowledge and skills.

Applicants with a minimum of two years of experience providing the public with animal care information are preferred. This demonstrates a solid knowledge base and skill set related to the industry

Knowing the range of dog training classes offered at PCC and their corresponding schedules.

Being well-versed in PCCs' photography and immunization plan.

The job responsibilities mostly involve working indoors, but there may be instances that require a brief exit from the store. It's worth noting that this position requires an individual to lift heavy items, stand for extended periods of time, and interact closely with customers. As a result, good communication skills and physical fitness are essential.