Barista Team Leader

Job Description:

Assist the manager with daily operating procedures, optimize financial gain, and supervise associate development. Exhibit the Company's core values of respect, honesty, integrity, diversity, inclusion, and safety of team members and customers.

Responsibilities:

• Set high standards for customer service and hold your colleagues accountable for meeting them
• Collaborate with managers to hire new talent for the organization
• Provide training and support to employees to showcase their ability to adhere to customer service and operational guidelines
• Confirm that store and corporate policies, procedures, and operating standards are reliably implemented and frequently communicated to encourage compliance
• Use customer feedback and satisfaction metrics to continuously improve service and ensure Starbucks standards are met
• Upholding health, safety, and sanitation standards will help guarantee the quality and safety of all products
• Train new employees on the Duty Rosters, and ensure they learn to perform the tasks as expected
• Implement effective markdown strategies to move merchandise and reduce inventory levels
• Collaborate with store management to schedule kiosk personnel and make necessary staffing changes to meet business demands
• Authenticate that all cash handling procedures and register duties are carried out with complete accuracy and consistency
• Check the quantities and kinds of materials, supplies, and inventory required for stocking are obtained and managed efficiently
• Active participation from associates in product discussions, including the opportunity to ask questions and provide feedback, is key in ensuring that they feel confident in presenting product information to customers
• Prepares timely and exact reports as required
• Implementing advanced store training represents a significant investment in your business. But by doing so, you can expect to see a notable increase in your store's profitability over time. The knowledge and skills gained through advanced training can go a long way in helping your store achieve success

• As part of the Our People Are Great culture, store management and associates work together to maintain common areas such as break rooms and training areas, to ensure they are visually appealing and in line with the company's values
• Guide and instruct staff in the completion of their job duties; carry out performance evaluations and provide feedback to them with actionable suggestions
• The essential functions of the role must be achievable by the individual, with or without reasonable accommodations

Qualifications:

MINIMUM

• In order to be eligible for this position, applicants must have a high school diploma or GED, along with at least one to two years of experience in customer service and six months of experience in a management role. Additionally, a combination of relevant education and experience may also be considered.
• There are restrictions on certain activities unless an individual reaches a requisite age of at least 18 years or 19 years in Idaho
• Clearing a drug screening can serve as evidence of a person's commitment to drug-free living, improving their standing in society
• Skillset to excel in a fast-paced workplace
• Being capable of working on weekends on a regular basis and adapting to any shift
• Accuracy/attention to detail
• Capable project and task organization skills are integral to successful completion of any given task
• Barista certification
• All businesses are obligated to obtain all licenses and certificates required to maintain full compliance with federal and state laws

DESIRED

• A solid understanding of the organizational structure can help employees to identify key decision-makers and streamline communication within the company
• Related experience

About Us:

The passion and commitment we bring to our work are driven by our fervent belief in the power of food to unite and uplift us all. At our core, we are a company that recognizes the importance of creating experiences centered on food, and we are proud to do so every day.

Our emphasis is on our personnel's growth and how they can attain the best possible fortune, and we provide them with the fundamental tools they require to reach their full potential.

The Kroger family is opening up fresh opportunities for applicants. Whether you're seeking a part-time or full-time position, submit your application today and become part of our team