Cafe Attendant

Job Description:

Meet and exceed customer needs by delivering quick, high-quality coffee selection, purchase, and preparation while embodying the company's values of respect, honesty, integrity, inclusion, diversity, and safety.

Responsibilities:

• To ensure that associate behaviors align with delivery and promotion of exceptional customer service, managers should emphasize the importance of customer satisfaction through periodic performance reviews and feedback
• Communicate the benefits of new company initiatives to stakeholders to increase buy-in
• Provide a friendly introduction to clients, address their inquiries, and propose commodities to enhance their visit and achieve sales goals
• Regular cleaning and maintenance of the service area and equipment demonstrate a commitment to customer satisfaction and safety
• Offer customers a range of standard-compliant beverages, which may include espresso-based drinks and Coffee of the Day
• Practice Professionalism
• Ensure that the cleaning requirements are fulfilled as per the duty rosters and cleaning standards
• Abide by regulations for presenting, restocking, reordering, and safeguarding all products
• It is crucial to obey the guidelines for handling cash and operating the register that are in place to minimize the risk of fraud, loss, or other financial complications
• Comply with the inventory stocking and recording policies for effective management of available resources
• Irrespective of accommodation needs, the applicant must be capable of fulfilling the essential responsibilities of this position

Qualifications:

MINIMUM

• Competence to work efficiently in a fast-paced setting
• Possessing the aptitude to finish the Initial Store Training program and acquire barista certification with a result of 90% or superior is a crucial talent
• The ability to pass a drug test can also have significant implications for one's career and livelihood, as many employers require drug testing as a condition of employment
• Those under the age of 16 will not be able to apply for this role due to the minimum age requirement
• The necessary qualifications for this position require candidates to have achieved their high school diploma or GED equivalent. In addition, they should have gained customer service experience for a minimum period of six months. Candidates can also present a balance of relevant education and experience
• The skill of organizing and prioritizing tasks proficiently is a hallmark of individuals who have excelled in their professions
• Accuracy/attention to detail
• Ability to work regular weekend shifts, openness towards different shift schedules, and willingness to go the extra mile with overtime work

DESIRED

• Familiarity with company practices and procedures is necessary for employees to know how to properly carry out their responsibilities and communicate effectively with colleagues
• Being well-versed in the language of a particular field can help you communicate more effectively with colleagues, clients, and stakeholders

About Us:

The merger of Mariano's and The Kroger Company in 2015 paved the way for serving Mariano's customers in over 40 stores across Chicago Metro area.

Diversity and a shared passion for food and people are at the core of Kroger's values. Our primary goal is to enrich the human spirit by providing exceptional experiences to our customers and communities, with food at the center of everything we do.

With a focus on your needs, we aim to equip you with everything necessary to maximize your potential at work and in life. We help you hone your skills, develop valuable expertise, and build the foundation to succeed in any field.

Your search for the perfect job just got a lot easier. By joining our Mariano's family, you'll have a chance to achieve your career goals or work at a part-time position. Apply now and don't miss out on this opportunity

To participate in the pre-hiring process or complete a job application, if you need an economical accommodation, please do not hesitate to reach the management